Strong Australia - SRT 5405 FAQ

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SRT 5405/5405E Frequently Asked Questions

I have connected SRT 5405 to the TV set using the Composite Video Output (Yellow RCA/Cinch connector) and it failed to deliver a video signal to the TV screen. How do I get it to work?

1- Make sure your TV is set to the correct AV Input source (e.g. AV1, AV 2, etc.)
2- SRT 5405 is set to output 1080i High Definition video resolution at the factory. Since the Composite Video Output cannot carry video resolution in excess of 576i, the video resolution output needs to be reset at 576i. Simply press on the unit's Remote Control handset: - the EXIT button once - the FORMAT button as many times as required until 576i flashes on the front display of the SRT 5405 at which point you will see a NO SERVICE message appear on your TV screen, because SRT 5405 has yet to scan in the channels receivable at your location. Press MENU, then use the arrow buttons to select INSTALL and press OK. SRT 5405 will ask for an INPUT PIN. Please enter the factory set default value being 0000 (four zeros, using the numeric buttons). Select the AUTO SEARCH option, then press OK. Upon completing a search for receivable channels, SRT 5405 will store the scanned channels and give you access to those channels.

I am getting a "NO SERVICE" message on the TV screen. How do I get out of this situation?

Press the MENU button on the Remote Control handset of SRT 5405 to call the menu list to display on your TV screen. Use the arrow buttons to select INSTALL, then press OK. SRT 5405 will ask for an INPUT PIN. Please enter the factory set default value being 0000 (four zeros, using the numeric buttons). Select the AUTO SEARCH option, then press OK. Upon completing a search for receivable channels, SRT 5405 will store the scanned channels and give you access to those channels.

My SRT 5405 was working correctly, but it currently plays the audio but not the video. How do I get it to resume playing the video?

The FORMAT button on the Remote Control handset may have been pressed by accident, changing the video resolution output to one that your current connection cannot display. Press the FORMAT button as many times as required until 576i flashes on the front display of the SRT 5405.

I have connected SRT 5405 to my TV set using the S-VIDEO connection, but the video is playing in black and white on my TV. How do I solve this problem?

Press the MENU button on the Remote Control handset of SRT 5405 to call the menu list to display on your TV screen. Use the arrow buttons to select SYSTEM SETTINGS, then press OK. SRT 5405 will ask for an INPUT PIN. Please enter the factory set default value being 0000 (four zeros, using the numeric buttons). Select the AV SETTING (first option) then use the LEFT/RIGHT arrow buttons to change the value to YC. SRT 5405 will prompt you to "save changes". Press OK to save the changes, then press EXIT as many times as required until you start viewing normal pictures on your screen.

	I have connected SRT 5405 to the TV set using the Composite Video Output (Yellow RCA/Cinch connector) and it failed to deliver a video signal to the TV screen. How do I get it to work?
	1- Make sure your TV is set to the correct AV Input source (e.g. AV1, AV 2, etc.) 2- SRT 5405 is set to output 1080i High Definition video resolution at the factory. Since the Composite Video Output cannot carry video resolution in excess of 576i, the video resolution output needs to be reset at 576i. Simply press on the unit's Remote Control handset: - the EXIT button once - the FORMAT button as many times as required until 576i flashes on the front display of the SRT 5405 at which point you will see a NO SERVICE message appear on your TV screen, because SRT 5405 has yet to scan in the channels receivable at your location. Press MENU, then use the arrow buttons to select INSTALL and press OK. SRT 5405 will ask for an INPUT PIN. Please enter the factory set default value being 0000 (four zeros, using the numeric buttons). Select the AUTO SEARCH option, then press OK. Upon completing a search for receivable channels, SRT 5405 will store the scanned channels and give you access to those channels.
	I am getting a "NO SERVICE" message on the TV screen. How do I get out of this situation?
	Press the MENU button on the Remote Control handset of SRT 5405 to call the menu list to display on your TV screen. Use the arrow buttons to select INSTALL, then press OK. SRT 5405 will ask for an INPUT PIN. Please enter the factory set default value being 0000 (four zeros, using the numeric buttons). Select the AUTO SEARCH option, then press OK. Upon completing a search for receivable channels, SRT 5405 will store the scanned channels and give you access to those channels.
	My SRT 5405 was working correctly, but it currently plays the audio but not the video. How do I get it to resume playing the video?
	The FORMAT button on the Remote Control handset may have been pressed by accident, changing the video resolution output to one that your current connection cannot display. Press the FORMAT button as many times as required until 576i flashes on the front display of the SRT 5405.
	I have connected SRT 5405 to my TV set using the S-VIDEO connection, but the video is playing in black and white on my TV. How do I solve this problem?
	Press the MENU button on the Remote Control handset of SRT 5405 to call the menu list to display on your TV screen. Use the arrow buttons to select SYSTEM SETTINGS, then press OK. SRT 5405 will ask for an INPUT PIN. Please enter the factory set default value being 0000 (four zeros, using the numeric buttons). Select the AV SETTING (first option) then use the LEFT/RIGHT arrow buttons to change the value to YC. SRT 5405 will prompt you to "save changes". Press OK to save the changes, then press EXIT as many times as required until you start viewing normal pictures on your screen.