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What is a Digital Video Recorder (DVR)
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What
is Digital TV?
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What
happens if i don't do anything? (about Digital TV?)
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When
does Analog TV Switch over in my area?
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Electronic
Program Guide (EPG) Explained |
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The standby indicator light doesn't turn ON after connecting the
power plug and/or turning the power switch on. |
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A "No Signal" or "Bad Signal" message appears on the
screen. |
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The STB power is ON, but no picture and/or sound comes out.
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The
STB power is ON, but the RF Modulator does not work.
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The
screen display is OK, but no sound comes out.
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The remote control unit does not work properly. |
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I cannot download firmware via RS-232. Why does the serial port
not work? |
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When and how should I download Software for my receiver?
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How
to set up my Satellite Receiver to access Optus Aurora Channels
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How do I Format my USB Hard Drive to Format 32? |
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How do I connect my PC to my Receiver via LAN? |
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What is MEPS? |
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The
standby indicator light doesn't turn ON after connecting the
power plug and/or turning the power switch on.
Please make sure that the plug is properly inserted into the
socket and that the socket is switched on. If it is, unplug
the power cord for about 30 seconds before plugging it back
in. If the light does not come on, and the unit is not working,
contact your local Strong dealer or point of sale
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A
"No Signal" or "Bad Signal" message appears on the
screen.
This indicates no signal or a poor signal is being received.
Please note that this may be normal under bad weather conditions
(heavy rain or snow). If this is not the case, please press
the MENU key on the remote control handset and check the 'Signal
Quality'. If there's no signal graphic bar, check the antenna
condition and the connection between the satellite dish and
or aerial connection and the receiver. Make sure that you have
selected the correct satellite in the Menu (where required).
If the bar is present, please check the parameters settings
via the Installation Menu.
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The
STB power is ON, but no picture and/or sound comes out.
Check the connection between the receiver and the TV set, making
sure the connection cable(s) is(are) properly plugged in on
both sides. If properly plugged in, try to reset your receiver
by unplugging the power cord for about 30 seconds before plugging
it back in. If that does not solve the problem, you may have
to change the connection cables. Contact your local Strong dealer
or point of sale.
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The
STB power is ON, but the RF Modulator does not work.
Check the connections, and connect the unit's RF-OUT to the
TV set's Antenna IN. Also check the RF output type and channel
number in the System Menu. If still not working, try to reset
your receiver by disconnecting the power plug for about 30 seconds
and then reconnecting it. If still not working, please contact
your local Strong dealer or point of sale.
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The
screen display is OK, but no sound comes out.
Please check the RCA and SCART connectors and check on both
the TV set and the STB if "MUTE" mode is selected and if volume
is at its lowest level. Also, check the audio track by pressing
the AUDIO key.
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The
remote control unit does not work properly.
Try replacing the batteries of your handset. Check batteries
are inserted correctly (+/-). If that does not solve the problem,
please contact customer service via E-mail,
a charge may apply for out of warranty, lost or damaged remotes.
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I
cannot download firmware via RS-232. Why does the serial port
not work?
Make sure the receiver is powered on. If so, you can check RS-232
with the Hyper Terminal Program in MS-Windows. Set the parameters
of the serial port (COM1, COM2...) as 115kbps, 8 data bit and
1 stop bit, and XON/OFF none, then power off and on your receiver
and check your Hyper Terminal. If any text is displayed on the
Hyper Terminal, then the RS-232 cable is OK and so it may be
that the PC port is damaged; try the download with another port
(COM2, COM3...). If no text is displayed on the Hyper Terminal,
try using another cable.
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How
to set up my Satellite Receiver to access Optus Aurora Channels
Click the link
to watch a video on You Tube on how to set up a satellite receiver
to receiver channels on Optus Aurora C1
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When
and how should I download Software for my receiver?
To download new software, please visit our download area located
at the bottom of each product model page at http://www.strong.com.au.
If the software version available for your receiver is newer
than the version that you are currently using (you can check
your current version via your receiver's menu), you should download
the new version. If you are having problems with the latest
software version, please contact our technical team directly
1800 820 030.
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How
do I Format my USB Hard Drive to Format 32?
Download information sheet from here,
for PC or here
for MAC. Download free software http://partitionwizard.com/download.html.
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How
do I connect my PC to my Receiver via LAN?
Download
Information sheet on how to connect your PC to your receiver
here.
Visit here for
software
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